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Customer experience management
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101	THINK CUSTOMER FIRST Powered by People. Strengthened With Knowledge. Delivered With Passion. WHO WE ARE Over 15 years ago, Execs In The Know saw a wealth of untapped opportunity in the Customer Management Industry. There Add to Reading List Source URL: www.execsintheknow.com Language: English - Date: 2016-07-06 13:07:19 Marketing Professional studies Customer experience management Business E-commerce Brand management Customer experience Customer relationship management Brand Customer service Touchpoint Customer engagement
102	INTERVIEW with an industry expert The role of social media in modern selling at Cisco. Digital transformation at its best. Cisco has been driving some fundamental changes to transform how they engage with customers. We Add to Reading List Source URL: www.uk.logicalis.com Language: English - Date: 2015-06-26 07:22:17 Professional studies Marketing Economy Business Customer experience management Brand management Social networks Social selling Cisco Systems Touchpoint Social media Customer experience
103	We Treat Your Data Like Our Own When KeepItSafe® says that we fully manage and monitor your critical business data, we’re committing to protecting your data as if it were our own. Our customer support is Add to Reading List Source URL: www.keepitsafe.nl Language: English - Date: 2016-08-18 06:15:35 Business Marketing Information technology management Customer experience management Outsourcing Help desk IT service management Service-level agreement Customer support ITIL Technical support Issue tracking system
104	A P R I LMember Relations: An Association-Centric Approach to Customer Relationship Management Add to Reading List Source URL: getmespark.com Language: English - Date: 2013-03-29 20:07:35 Marketing Business Computing Cloud applications Customer experience management Cloud computing ERP software Microsoft Dynamics CRM Customer relationship management Sales force management system Salesforce.com Contact manager
105	CASE STUDY RedPoint Global Helps GuideWell Connect and Its Clients Tailor Solutions for Reaching Customers, Increasing Engagement, and Leading Innovation in Consumer-driven Healthcare. Add to Reading List Source URL: www.redpoint.net Language: English - Date: 2016-06-13 10:16:13 Marketing Business Professional studies Customer experience management RedPoint Global Customer relationship management Touchpoint Engagement marketing Call centre Email service provider Redpoint
106	June 2010 \| Vol. #13 Customer Service is Nice but Show Me the Money Raise your hand if you are AGAINST delivering excellent customer service! I thought so. Almost everyone in business talks about “wanting” service e Add to Reading List Source URL: www.josephmichelli.com Language: English - Date: 2012-12-31 22:17:33 Business Marketing Customer experience management Professional studies Zappos Customer relationship management Customer service Consumer behaviour Customer value proposition Most valuable customers
107	June Returnrevised) Add to Reading List Source URL: stakeholder.affinitywater.co.uk Language: English - Date: 2013-05-16 05:07:16 Marketing Professional studies Business Customer experience management Computer telephony integration Consumer behaviour E-commerce Call centre Customer service Customer relationship management Customer experience Customer engagement
108	CUSTOMER SERVICE DEFINITIONS OF A CUSTOMER • A Customer is the most important person ever in our business. • A customer is not dependent on our business: we are Add to Reading List Source URL: establishment.gov.dm Language: English - Date: 2014-11-20 08:26:44 Customer experience management Professional studies Customer service Business
109	REPORT MANAGING PROMOTIONAL SPEND AND TRADE SPONSORED BY PRESENTED BY Add to Reading List Source URL: www.exceedra.com Language: English - Date: 2016-04-08 13:52:08 Professional studies Business Marketing Trade promotion management Customer experience management Analytics Trade promotion Sales Touchpoint
110	CASE STUDY RedPoint helps Xanterra move from siloed, unusable data to rich 360-degree profiles, personalized experiences, true one-to-one marketing – and triple-digit performance improvements. Add to Reading List Source URL: www.redpoint.net Language: English - Date: 2015-11-04 10:09:01 Marketing Professional studies Business Customer experience management E-commerce Internet marketing RedPoint Global Personalized marketing Kingsmill Resort Digital marketing Xanterra Parks and Resorts Customer experience

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